This page is a reference for law enforcement officials seeking the data of P3RSON users. It does not apply to individual users. If you are a P3RSON user looking for help, see Safety. If you are a user who received notice that your data was disclosed to law enforcement, see Section 4 below.
1. Basic requirements
Requests must come from a law enforcement official (or a court), be sent on official letterhead, signed and dated. We do not act on requests from personal email addresses or informal channels.
Send requests to [email protected] with any supporting documents (warrant, court order or subpoena) attached in PDF format. Requests and supporting documents must be in English or accompanied by a certified translation. Legal process by mail: Secundino Fulgencio, P3RSON, Inc., P.O. Box 6178, Astoria, NY 11106, USA.
Acknowledging receipt of a request is a courtesy only. It does not waive any objection P3RSON may have, including lack of jurisdiction, invalid legal process or improper service.
2. Types of user data
Depending on how a user has used the platform, P3RSON may hold:
- Subscriber information: name, email, phone, date of birth, address, profile photo (see the Privacy Policy, Section 2).
- Content data: posts, Digitals, portfolio uploads and messages.
- Transaction data: booking and payment records. Payment processing runs through Stripe, so card numbers and bank details are held by Stripe (see the Data Portability document).
- Log data: session and access logs, retained per the schedule in the Privacy Policy (Section 7) and Data Retention.
Content data generally requires a valid court order, warrant or equivalent judicial process. A subpoena alone is typically not sufficient. Overly broad requests will be refused; a request must identify a specific account (by username, email, phone number or a specific piece of content) and a specific, limited scope of data.
3. What a valid request must include
- The requesting agency or court, and the requesting officer's name, badge or ID number, official email and phone number.
- The account or content, identified by username, email, phone number, or a link or screenshot of the content.
- The specific data requested and the date range it covers.
- The legal basis for the request (the statute or process authorizing it) and the offense under investigation.
- Whether user notification (Section 4) is permitted.
4. User notification
Where legally required, we notify users when we disclose their data to law enforcement. We may withhold that notice where it is legally prohibited, would jeopardize an active investigation, or would put someone at risk of harm. If a requesting agency needs notice delayed, say so in the request and cite the applicable legal basis.
5. Preservation requests
We will preserve specified user data for an initial 90-day period on a formal, signed request on law enforcement letterhead that clearly identifies the account and the data to preserve. One additional 90-day extension is available on request. If we do not receive formal legal process for the preserved data before the preservation period ends, it may be deleted.
6. Emergency requests
If a request involves a good-faith belief of imminent harm, or risk of death or serious physical injury to a person, we evaluate it on an emergency basis and may disclose the data necessary to prevent that harm, as permitted by law. Emergency requests must come from a sworn law enforcement official on an official law enforcement email domain, sent to [email protected].
If you are a private individual aware of an emergency, contact local law enforcement directly. We cannot act on a non-law-enforcement report of an emergency under this process.
7. Other
- Suspected child exploitation is reported to NCMEC regardless of any law enforcement request.
- Requesting agencies are responsible for handling any disclosed data in accordance with applicable law, including data protection law.
- P3RSON may update these Guidelines from time to time; changes will be reflected on this page.
- The Transparency Report counts government and law-enforcement requests.