P3RSON Community Guidelines

Last Updated: May 17, 2026

Effective Date: May 25, 2026

Version: 2.2

✓ Attorney Approved

1. Content Posting Restrictions for Minors

Core Restrictions

Users age 13–17 cannot post without active guardian approval
Applies to: Posts, stories, digital snaps, live streams, media-bearing comments
Does NOT apply to: Text-only messages, profile edits, emoji reactions

Required Approval Status

guardian_approved: true
guardian_approval_expires_at: future timestamp
verification_status: 'email_verified'

Blocked Scenarios

Awaiting approval: "Awaiting guardian approval to post content"
Expired approval: "Guardian approval has expired. Please request new approval."
Revoked approval: "Your guardian has denied posting permission"
Suspended account: "Your account is suspended. Cannot post."

Violation Logging

Failed posting attempts logged to moderation_logs collection with user_id, content_type, reason, timestamp. Guardians receive daily digest emails if multiple attempts occur.

2. Prohibited Content Categories

2.1 Harassment & Bullying

Definition: Targeted attacks, threats, doxing, hate speech directed at individuals or groups.

Examples: Death threats, slurs, doxxing, public shaming campaigns, swatting, repeated unwanted messages
Actions: First violation → warning; Second (30d) → 7-day suspension; Third (90d) → 30-day suspension; Fourth+ → permanent ban; Severe threats → immediate ban + law enforcement

2.2 Spam & Abuse

Definition: Repetitive content, unsolicited commercial spam, pyramid schemes, platform manipulation.

Examples: Identical messages, MLM recruitment, bot content, link spam, purchased engagement
Actions: Content removed, account flagged, repeat spammers restricted or suspended

2.3 Fraud & Scams

Definition: Deceptive practices, fake services, theft, money laundering, counterfeit goods.

Examples: Fake job offers, advance-fee scams, Ponzi schemes, counterfeit sales, cryptocurrency scams
Actions: Immediate removal, account suspension pending investigation, permanent ban if confirmed, law enforcement referral

2.4 Copyright & Intellectual Property

Definition: Unauthorized use of copyrighted content, trademark misuse, piracy.

Examples: Copyrighted music, full videos without license, removed watermarks, trademark misuse, pirated software
Actions: Content removal on DMCA request (within 24 hours), repeat infringers suspended or banned

2.5 Inappropriate Content

Definition: Nudity, sexual content, extreme violence, graphic imagery unsuitable for general audience.

Age Restrictions: Minors cannot view; Adults 18+ can access age-gated content with explicit labeling
Non-Consensual Intimate Images: Immediate removal + permanent ban + law enforcement

2.6 Child Safety

MANDATORY ACTIONS:

CSAM, grooming, child exploitation → Immediate permanent ban + law enforcement referral
No warning, no appeal, no grace period
All suspected child exploitation reported to NCMEC (National Center for Missing & Exploited Children)

2.7 Self-Harm & Suicide

Definition: Content glorifying or encouraging self-harm or suicide.

Crisis Support: Content removed, user offered 988 Suicide Lifeline + mental health resources
Repeat Violations: Account suspension + mandatory counseling

2.8 Misinformation & Disinformation

Definition: Demonstrably false health claims, election interference, fake news.

Context Matters: Satire (labeled), news criticism, and conspiracy discussion with disclaimers allowed
Actions: Content flagged with fact-check context; Election misinformation → immediate removal

2.9 Illegal Activity

Definition: Drug trafficking, weapons sales, prostitution, human trafficking, terrorism.

Actions: Immediate removal, mandatory law enforcement referral, account termination, user ID blocked

2.10 Other Violations

Catchall: Coordinated inauthentic behavior, platform manipulation, impersonation, staff harassment, repeated minor violations, circumvention of safety features. Context-dependent moderation with appeal available.

3. Progressive Discipline Process

Violation #	Timeframe	Action
First	—	Content removed, warning sent, appeal available (24h response)
Second	Same category, 30 days	Content removed, 7-day suspension, appeal available (14d)
Third	Same category, 90 days	Content removed, 30-day suspension, limited appeal (must show understanding)
Fourth+	1 year	Permanent ban, account deleted, no appeals
Severe Violations	Any	Child safety, trafficking, terrorism, death threats → Immediate ban + law enforcement

4. Content Moderation Process

Detection & Flagging

Automated: ML models flag suspicious content (placed in queue, not removed)
User Reporting: Community members flag violations (reporter anonymous to reported user)
Proactive: P3RSON team monitors trends and tracks bad actors

Human Review

Assessment: Full context review, user history, intent analysis
Timeline: 24-hour response SLA
Escalation: Senior moderator reviews ambiguous cases; special categories (politics, health) elevated

Actions Taken

Content Removal: Post deleted, user notified with reason
Account Suspension: Account locked, functions disabled (7 days, 30 days, or permanent)
Permanent Ban: Account deleted, content removed, email/phone blacklisted
No Action: Content allowed (false positive), user notified if appeal was filed

5. Report & Appeal Process

How to Report

Click flag icon on post/profile → Select category → Provide context (optional) → Submit
One report per post, bulk reports rejected
Investigation timeline: 24-hour initial response, up to 7 days full investigation

Reporter Protection

Anonymity: Reported user cannot see who reported them
Retaliation Protected: Retaliating against reporters = automatic permanent ban
Accountability: 5+ false reports in 30d → warning; 10+ in 90d → account restriction

Appeal Process

Content Removal: Click "Appeal" in notification, new moderator reviews (48-hour response)
Suspension: Email [email protected] with context (7-day response)
Permanent Ban: Final (no appeals except mistaken identity/data error with legal review)

6. Exceptions & Safe Contexts

News & Documentary

Reporting on violations allowed in news context. Documentary/educational content allowed (genocide imagery in educational context, medical imagery in health education, violence when documenting). Requirement: clear educational framing.

Satire & Commentary

Parody/satire of public figures allowed if clearly labeled and understood as satire. News commentary, political discourse, and opinion pieces allowed if not presenting false facts as true.

7. Agency Content & Social Features

7.1 Agency-Posted Content Moderation

Content posted by agencies about talent subject to same moderation rules. Prohibited: false/misleading info, posted without consent, harassment, spam, copyright violations. Enforcement: content removal, progressive discipline, account suspension.

7.2 Social Features (Comments, Likes, Shares)

Comment Moderation

Comments subject to Community Guidelines
Users can delete own comments anytime
Users cannot delete others' comments (unless violating Guidelines)

        Agencies Cannot Suppress Feedback: Agencies cannot delete honest, respectful criticism or block users for disagreement. Suppression of legitimate criticism violates fair dealing principles.
      

Legitimate Blocking

Users can block repeated harassment/threats
Blocked user cannot see blocker's content
False blocking to suppress criticism may result in action against blocker

7.3 Liability for User Comments & CDA § 230 Safe Harbor

Agency Responsibility: Agencies not liable for user comments on agency-posted content. Users who post inappropriate comments bear full responsibility. Moderation team removes policy-violating comments.

Fair Speech Protection: Platforms protect honest criticism and opinion (not misinformation/harassment). Disliking a comment or disagreeing with content is not grounds for removal. Moderation applies only to policy violations.

8. Special Cases: Minors & Guardians

Guardian Override Authority: Guardians can request content removal (minor's own), account suspension, removal of content posted by agencies about minor
Minor Content Protection: Faces blurred in third-party content (if requested), locations not publicly shared, private accounts recommended, guardians can restrict commenters