1. Overview
You can get a copy of your personal data in a format you can read and reuse. This applies to P3RSON users in the United States, including rights under state privacy laws such as the California Consumer Privacy Act. Exports are free.
2. What Is Included
- Profile and identity: name, email, phone, location, bio, social links
- Content: posts, captions, comments you wrote
- Bookings and messages: booking records and messages
- Payments: transaction history
- Activity: view counts, engagement metrics, followers and following, likes and saved items
- Audit results: your own P3 Audit results
- Settings: notification and privacy settings, and blocked accounts
We send you a copy of your account data when you ask for it (Section 4). Copies of photo and video files, including Digitals, can be requested the same way (Section 5).
3. What Is Not Included
- Passwords, recovery codes and sign-in tokens
- Other people's content, including their comments, reviews, and messages to you that they still control
- Internal audit logs, fraud investigation records, legal hold files and sanctions screening results
- Card numbers, bank details and identity documents held by Stripe
4. How to Request
In the app, go to Settings > Privacy and data > Get a copy of your data. This screen shows the address to email.
Email privacy@p3rson.com with the subject "Data Export Request" and the email address on your account. We may ask you to confirm your identity.
5. Formats
We send your account data in a file you can read and reuse. It does not include copies of your photo and video files, such as your Digitals. To get those, say so in your email to privacy@p3rson.com.
6. Timing and Delivery
- We confirm your request within 10 business days and answer within 45 days.
7. Cost
- Exports are free.
- We may refuse requests that are clearly repeated or abusive.
8. If You Delete Your Account
During the 30-day grace period, email privacy@p3rson.com for a copy. To cancel deletion, sign in and tap Restore account. After the grace period, your personal data is removed as described in the Data Retention Policy, and an export is no longer possible. Export first if you want a copy.
9. Corrections
If your exported data is wrong, email privacy@p3rson.com with the field, the current value and the correct value. We confirm your request within 10 business days and answer within 45 days.
10. If We Say No
We tell you the reason in writing. You can reply with more information, and we answer within 45 days. We may refuse requests for other people's data or data under a legal hold. California residents can also contact the California Attorney General.