P3RSON is an iOS app, so requests are made in the app or by email. You do not need to sign in on this page.
Download a copy of your data
- In the app: Settings → Privacy and data → Get a copy of your data. This screen shows the address to email.
- By email: write to privacy@p3rson.com with the subject "Data Export Request" and the email address on your account. We may ask you to confirm your identity.
- Timing: we confirm your request within 10 business days and answer within 45 days.
- Cost: exports are free.
Delete your account
- In the app: Settings → Privacy and data → Delete account.
- Grace period: 30 days before deletion becomes final. You can still email privacy@p3rson.com for a copy during this period; afterwards an export is no longer possible.
- What is kept and for how long: see Data Retention.
Parents and guardians
Guardians can email guardian-support@p3rson.com to review the minor's information, ask us to delete the minor's data, and export it. We confirm a request within 10 business days and answer within 45 days. See Guardian and COPPA.
More
See Data Portability for what is and is not included, and Section 8 of the Privacy Policy for your U.S. state privacy rights (California requests: ccpa@p3rson.com). Or go to Support.