SECTION 1: AGREEMENT TO TERMS & REGULATORY FRAMEWORK
1.1 Agreement & Binding Contract
By accessing and using P3RSON ("Platform"), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not use the Platform. This Agreement is a binding legal contract governed by Section 9. P3RSON, Inc., 1 Barker Avenue, White Plains, NY 10601, USA is the company that offers the Platform and its principal place of business. Notices to the company go to P3RSON, Inc., 348 West 57th Street #257, New York, NY 10019, USA. Mail for DMCA notices and counter-notices goes to Dino Fulgencio, P3RSON, Inc., 348 West 57th Street #257, New York, NY 10019, USA. Mail for legal process and privacy requests goes to Dino Fulgencio, P3RSON, Inc., 348 West 57th Street #257, New York, NY 10019, USA.
1.2 Regulatory Compliance Framework
These Terms of Service are structured to comply with the following regulatory regimes:
| Regulation | Scope | Reference |
|---|---|---|
| COPPA (15 USC § 6501) and the FTC COPPA Rule | Users under 13 excluded; ages 13-17 are read-only in this version | Section 3.3; Guardian and COPPA policy |
| CCPA (Cal. Civ. Code § 1798) | California consumer privacy rights | Throughout (referenced in Privacy Policy) |
| GLBA (15 USC § 6801) | Financial information security | Sections 3.2, 3.8, 3.4 |
| CDA § 230 (47 USC § 230) | Platform liability for user-generated comments | Sections 5.3, 5.6 |
| FOSTA (18 USC § 2421A) | Sex trafficking prevention | Community Guidelines § 5.3 |
| Gramm-Leach-Bliley Safeguards Rule (16 CFR Part 314) | Financial data protection | Privacy Policy § 6 |
| IRS Code § 6041 | Tax form reporting requirements | Section 3.8 |
| FTC Act § 5 (15 USC § 45) and ROSCA (15 USC § 8401 et seq.) | Unfair/deceptive practices; subscription disclosures | Throughout; Section 3.5 |
| TAKE IT DOWN Act | Removal of non-consensual intimate images within 48 hours | Section 5.7 |
| PCI DSS § 1.4 | Payment card data security | Section 3.2 (Stripe delegation) |
| FAA (9 USC § 1 et seq.) | Binding arbitration enforcement | Section 9 |
| DMCA § 512 (17 USC § 512) | Copyright takedown process | Section 5 |
| Copyright Act § 101 | Derivative works definition | Section 2.5 |
| 17 USC § 106 | Exclusive rights of copyright holder | Sections 2, 5 |
| Visual Artists Rights Act (VARA, 17 USC § 106A) | Creator attribution and integrity rights | Section 2.6 |
| ADA (42 USC § 12101) | Accessibility requirements | Section 3.13 |
1.3 The Legal Suite and Order of Precedence
These Terms are part of the P3RSON Legal Suite 5.0. The Suite also includes the Privacy Policy, Community Guidelines, the Guardian and COPPA policy, the Stripe Connect Addendum, the P3 Pro and Coins Addendum, the Agency and Brand Addendum, Creator Rights, Dispute Resolution, the Image Rights Addendum, the IP Policy, the Copyright Guide, the DMCA Policy, Notice and Counter-Notice, the Appeals Policy, the Transparency Report, the AI Features Notice, the Biometric and Sensitive Data Notice, the data documents, and the other documents listed at p3rson.com/legal. A document that applies to a feature you use also binds you for that feature. If two documents conflict, the more specific one controls for its subject. A booking contract controls usage rights in Commissioned Content (Section 2.3). Otherwise these Terms control.
1.4 Apple Terms (iOS App)
If you use the P3RSON iOS app: these Terms are between you and P3RSON, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and has no warranty obligation beyond refunding the purchase price where Apple's terms provide it. Apple is not responsible for claims about the app, including product liability, legal-compliance, consumer-protection and intellectual-property claims; P3RSON is. Apple and its subsidiaries are third-party beneficiaries of these Terms for the iOS app and may enforce them against you. You confirm you are not in a country under a U.S. embargo or on a U.S. list of prohibited parties. Apple's Media Services Terms also apply to purchases made through Apple.
SECTION 2: CONTENT OWNERSHIP & LICENSING FRAMEWORK
P3RSON Positioning Statement: P3RSON is a creator-owned platform. Creators retain 100% copyright and ownership of their content. P3RSON claims no ownership interest in creator content and grants creators complete control over their digital assets.
2.1 Creator Ownership & Retention
Content Ownership Definition: Creators ("you," "Creator") retain exclusive copyright ownership of all content uploaded to P3RSON ("Content"), including but not limited to:
- Photographs, videos, and digital media files
- Text, captions, descriptions, and written materials
- Portfolio and collection materials
- Posts and other content you share
- Artwork, music performances, choreography, and creative works
- Metadata (hashtags, tags, location data, timestamps)
No Ownership Claims: P3RSON does not claim ownership, copyright, or any proprietary interest in Creator Content. Creators hold 100% ownership and control from the moment of upload and continuously thereafter, including after account termination.
Survival of Creator Rights: Creator ownership rights survive:
- Account deletion or termination
- Content removal from live Platform
- P3RSON business changes, acquisition, or shutdown
- Any dispute or legal proceeding
2.2 Limited License to P3RSON (Platform Operation Only)
By uploading Content to P3RSON, Creators grant P3RSON a non-exclusive, royalty-free, non-transferable license solely to:
Permitted Uses (Platform Operation):
- Display Content on the P3RSON Platform (in Creator profiles, feeds, search results, recommendations)
- Create cached copies for platform performance and CDN distribution
- Generate compressed, resized, or format-converted versions for mobile, tablet, and web display
- Create thumbnails, preview images, and still frames for UI display
- Perform metadata analysis for Creator matching and recommendations
- Store Content on backup, archival, and redundancy systems
- Encrypt and secure Content for platform data protection
- Index Content for search and discoverability within P3RSON
- With your separate consent, send Digitals photos to AI providers for the P3 Audit described in Section 3.14 (this is not training; see Carve-Out #3)
Scope Limitation: This license is strictly limited to P3RSON platform operation. The license does NOT include:
EXPLICIT CARVE-OUT #1 — NO THIRD-PARTY LICENSING:
- ❌ P3RSON may NOT license, sublicense, or grant usage rights to third parties
- ❌ P3RSON may NOT sell Content to other platforms, websites, or services
- ❌ P3RSON may NOT permit third-party aggregators to republish Content
- ❌ P3RSON may NOT grant data feeds or bulk Content access to external parties
- Violation: Third-party licensing triggers Creator indemnification rights (Section 2.8)
EXPLICIT CARVE-OUT #2 — NO ADVERTISING OR PROMOTION:
- ❌ P3RSON may NOT use Content in marketing, advertising, or promotional materials
- ❌ P3RSON may NOT feature Content in email campaigns, social media promotions, or paid ads
- ❌ P3RSON may NOT use Content in press releases, blog posts, or PR materials
- ❌ P3RSON may NOT create testimonials or case studies using Creator names/images without written consent
- Screenshots and demos: We will not use your content in app screenshots, demo videos or store listings without your written consent
- Violation: Advertising use without consent triggers Creator indemnification rights (Section 2.8)
EXPLICIT CARVE-OUT #3 — NO AI MODEL TRAINING:
- ❌ P3RSON will NOT use Creator Content to train generative AI models, language models (LLMs), computer vision systems, or machine learning algorithms
- ❌ P3RSON will NOT permit third parties to train AI models on Creator Content
- ❌ P3RSON will NOT export, scrape, or provide Creator Content for external AI training
- ❌ P3RSON will NOT create facial recognition models, voice cloning datasets, or style transfer models using Creator images/video/audio
- Exception (Opt-In Future): If P3RSON develops an official Creator AI monetization program, Creators may opt-in and receive compensation (per future amendment)
- Violation: Unauthorized AI training triggers Creator statutory damages rights (Section 2.8, referencing 17 USC § 106 exclusive rights)
- Technical Implementation: P3RSON uses robots.txt and data use agreements with infrastructure providers (Google Cloud, AWS) to prevent automated AI training scraping
- Creator Verification: Creators may request audit of their Content usage at legal@p3rson.com. We confirm the request within 10 business days and answer within 45 days
EXPLICIT CARVE-OUT #4 — NO DERIVATIVES OR MODIFICATIONS:
- ❌ P3RSON may NOT create derivative works (remixes, edits, filters, alterations) from Creator Content
- ❌ P3RSON may NOT apply filters, color grading, or effects to Creator Content
- ❌ P3RSON may NOT crop Content beyond mobile/web display optimization
- ❌ P3RSON may NOT watermark Content with P3RSON logos or branding
- ❌ P3RSON may NOT remix Creator audio with other sounds or music
- ❌ P3RSON may NOT edit video timelines or sequences
- Exception (Technical Optimization Only): P3RSON may perform non-destructive technical optimization:
- Resize/crop for mobile display (stored separately from original, original preserved)
- Compress video codec for streaming (original file preserved in storage)
- Convert formats for platform compatibility (original file preserved)
- All optimization performed on copies; originals remain unmodified
- DMCA Enforcement: Creators may file DMCA takedown notices for unauthorized derivative creation (Section 5.4)
- Violation: Unauthorized derivatives trigger Creator copyright infringement remedies (17 USC § 106)
2.3 Brand Usage Rights (Booked Assignments & Commissioned Work)
When a Creator completes a paid booking for a Brand ("Commissioned Content"), the Brand receives specific, contractually-defined usage rights as negotiated in the booking contract and the Booking Protection terms in Section 3.4. The booking contract supersedes this Terms of Service for Commissioned Content usage rights.
Standard Booking Model — Default Usage Rights:
- Duration: Perpetual (unlimited time)
- Territory: Worldwide (all countries)
- Media: Digital, broadcast, print, direct mail, social media, email
- Scope: Commercial and non-commercial use
- Modifications: Brand may perform color correction, cropping, resizing, format conversion; NOT significant creative alterations (must preserve intent and context)
- Attribution: Creator credited in booking platform communications; attribution in published materials negotiated per contract
- Exclusivity: Non-exclusive (Creator may license identical/similar work to Brand's competitors)
Premium Usage Rights (Negotiated): If Creator and Brand negotiate premium terms (higher payment), usage rights expand to:
- Exclusive Rights: Brand has exclusive rights for X months/years; Creator cannot license similar work to competitors
- Work-for-Hire: Creator waives copyright; Brand owns all rights (Creator retains no residual rights)
- Derivative Works: Brand may remix, edit, create variations, and publish derivative works
- Sublicensing: Brand may sublicense usage rights to third parties (e.g., Brand's advertising agency, distribution partners)
Creator Representations for Commissioned Work: Creators represent and warrant that:
- ✓ Content is original and created by Creator (or Creator has obtained necessary rights from other creators/subjects)
- ✓ Content does not infringe third-party copyrights, trademarks, or publicity rights
- ✓ Creator has obtained necessary model releases for identifiable persons (Section 2.6)
- ✓ Creator has obtained necessary location permissions
- ✓ Content does not contain unauthorized copyrighted music/audio
- ✓ Content is not previously licensed to Brand's direct competitors
- If Representation is False: Creator agrees to indemnify Brand per Section 2.8
Booking Contract Precedence: In event of conflict between this Terms of Service and booking contract, booking contract terms control.
2.4 Viewer & Audience License (Limited Personal Use)
Registered users of P3RSON (other than the Creator) who view Creator Content ("Viewers") receive a limited, non-exclusive, personal use license to:
Permitted Viewing Activities:
- ✓ View Content on P3RSON Platform
- ✓ Share Content link or reference ("Check out this Creator's profile")
- ✓ Comment on Content with feedback/appreciation
- ✓ Download Content for personal, non-commercial use (screenshot, save video for offline viewing)
- ✓ Display Content in personal social media posts (with Creator attribution/link)
Prohibited Viewer Activities:
- ❌ Redistribute, republish, or repost Content without Creator consent
- ❌ Commercial use (sell, license, profit from Content)
- ❌ Create derivatives (remixes, edits, filters, covers)
- ❌ Claim ownership or authorship of Content
- ❌ Remove Creator attribution or watermarks
- ❌ Use Content for commercial advertising, marketing, or promotion
- ❌ Train AI models on Content
- ❌ Sell, license, or sublicense Content to third parties
Attribution Required: When Viewers share Content, they must credit Creator and link to Creator's P3RSON profile (where technical feasible).
Enforcement: Creators may file DMCA takedown notices for unauthorized Viewer use (Section 5.4).
2.5 Derivative Works Restrictions
Definition of Derivative Work: Under copyright law (17 USC § 103), derivative works include translations, adaptations, arrangements, remixes, parodies, abridgments, and modifications that create new works based on pre-existing works.
P3RSON Derivative Work Policy: No party (P3RSON, Brands, Viewers) may create Derivative Works from Creator Content except as explicitly authorized in writing by Creator.
Unauthorized Derivative Examples:
- ❌ Remixing Creator's audio with other tracks
- ❌ Auto-tuning or pitch-shifting Creator's voice/music
- ❌ Creating a "cover" or parody of Creator's performance
- ❌ Applying generative AI filters or effects to Creator's face/body
- ❌ Deep-faking Creator content
- ❌ Creating or using a digital replica or AI likeness of any person without that person's separate written approval that describes the intended use (applies to Brands, Agencies and members)
- ❌ Colorizing black-and-white Creator photos
- ❌ Combining Creator's photo with others to create collage/montage
- ❌ Animating Creator's still images
- ❌ Creating merchandise designs using Creator images
- ❌ Vectorizing or rasterizing Creator artwork
- ❌ Using Creator's performance in lip-sync, dance, or remix videos
Authorized Derivative Work Examples (Limited): Creator may authorize specific Derivative Works:
- Brand remixes Creator's audio in promotional video (if contract authorizes)
- Fan creates cover version of Creator's song (if the Creator gives written permission)
- Creator performs "duet" or "response" to another Creator's content (licensed under fair use)
DMCA Enforcement: Creators may file DMCA takedowns for unauthorized Derivative Works (Section 5.4).
Copyright Infringement Damages: Unauthorized Derivative Works trigger statutory damages (17 USC § 504) and actual damages, plus attorney fees (17 USC § 505).
2.6 Attribution, Credit & Creator Identity Rights
Attribution Requirements: When Creator Content is displayed or shared on P3RSON Platform, P3RSON must credit Creator:
- Display Creator name with Content
- Link Creator name to Creator's P3RSON profile (where technical feasible)
- Attribution visible alongside Content (not buried in fine print)
Attribution Exceptions: P3RSON does NOT need to provide individual attribution for:
- Aggregate statistics ("2,000 creators uploaded content this week")
- Anonymized analytics ("Top content categories this month")
- Internal P3RSON operations (backend systems, internal metrics)
- Content used in P3RSON internal/private communications
Creator Identity Rights (VARA): Under the Visual Artists Rights Act (17 USC § 106A), Creators have the right to:
- ✓ Claim authorship of their works
- ✓ Prevent false attribution (having their name attached to works they didn't create)
- ✓ Prevent destruction or mutilation of their works
P3RSON Obligations:
- P3RSON will NOT falsely attribute Content to wrong Creator
- P3RSON will NOT permit other users to claim authorship of Creator Content
- P3RSON will NOT significantly alter or mutilate Creator Content in ways that harm Creator's reputation (Section 2.4 exceptions for technical optimization apply)
Enforcement: Creators may file DMCA notices or copyright infringement claims for false attribution.
2.7 Content Deletion & Retention Lifecycle
Creator-Initiated Deletion: Creators may delete their own posts from their profile at any time:
- Right away: a deleted post is hidden from public view (feed, search and profiles)
- No restore: a deleted post cannot be restored
- 60 days after deletion: we permanently delete the post and its files from our systems, unless we must keep them for a safety review or by law
Creator Data Subject Rights:
- Creators may request Content deletion anytime (see the Privacy Policy)
- P3RSON retains deletion-required logs for legal compliance (backups may persist per legal hold)
- To confirm a deletion, email privacy@p3rson.com
P3RSON-Initiated Removal (Policy Violation): P3RSON may remove Content that violates Community Guidelines (Section 5):
- Notice: Creator gets a notice with a statement of reasons when we act (Section 5.3)
- Appeal: Creator may appeal removal within 30 days, from the notice or by email (Section 5.5 and the Appeals Policy)
- Reinstatement: If appeal succeeds, Content restored within 48 hours
- Preservation: Removed Content preserved in inactive state for 90 days (Creator may request restoration of evidence)
Third-Party Takedown (DMCA): If rightsholder files valid DMCA takedown notice:
- Removal: Content removed within 24 hours (Section 5.4)
- Creator Notification: Creator notified with takedown notice details
- Counter-Notice: Creator may file counter-notice claiming fair use or mistake (Section 5.4)
- Reinstatement: If a counter-notice is valid, Content is restored 10 to 14 business days after the counter-notice is received, unless the rightsholder tells us it has filed a court action
Backup Retention (Legal Compliance):
- P3RSON retains backup copies of deleted Content for 30 days (disaster recovery, legal holds)
- After 30 days, backups either permanently deleted or anonymized (Creator identity removed)
- Creator may ask for early backup deletion by emailing privacy@p3rson.com from the account email. We confirm the request within 10 business days and answer within 45 days
Content Upon Account Termination: If Creator account is terminated (Section 7):
- Creator-Initiated Termination: All Content deleted per Creator-Initiated Deletion process (above)
- P3RSON-Initiated Termination: All Content deleted within 60 days of termination; Creator may request expedited deletion
- Law Enforcement Hold: If P3RSON receives law enforcement preservation order, Content retained per legal requirement
2.8 Creator Indemnification & IP Violation Claims
Creator Warranties & Representations: By uploading Content, Creator warrants that:
- ✓ Creator owns or controls all rights in Content
- ✓ Content does not infringe any third-party copyrights, trademarks, patents, trade secrets, or publicity rights
- ✓ Content does not violate any third-party privacy rights
- ✓ Content is not defamatory, harassing, or illegal
- ✓ Creator has obtained all necessary permissions (model releases, location permits, music licenses)
- ✓ Content complies with these Terms of Service and Community Guidelines
Creator Indemnity Obligation: If Creator's Content infringes third-party rights or violates law, Creator agrees to:
- Defend: Cover P3RSON's legal fees for defending third-party claims
- Indemnify: Pay P3RSON for damages, settlements, and judgments
- Remove: Immediately remove infringing Content upon P3RSON request
- Cease: Not re-upload similar infringing content
Procedure for Infringement Claims:
- Third party files claim against P3RSON (email: legal@p3rson.com)
- P3RSON aims to forward the claim to the Creator within 5 business days
- Creator has 14 days to respond/cure
- If unresolved, P3RSON removes Content and notifies Creator of third-party action
- Creator liable for P3RSON's costs
Creator's Own Enforcement Rights: If Creator's Content is infringed by third parties, Creator may:
- File DMCA takedown notices (Section 5.4)
- Contact P3RSON legal (legal@p3rson.com) to request P3RSON support
- Pursue independent copyright litigation (P3RSON provides booking thread records for evidence)
SECTION 3: SERVICE DESCRIPTION & FEATURE TERMS
3.1 Platform Overview
P3RSON is a creator-to-brand talent marketplace connecting creators, talent, and agencies with brands seeking professional services. The Platform facilitates bookings, messaging, payments, content collaboration, and creator portfolio management.
3.2 Stripe Connect Payment Processing
Payment Processor Delegation:
- Stripe, Inc. ("Stripe") processes eligible card-paid transactions between users and Agency and Brand subscription billing
- Apple processes P3 Pro and P3 Coins purchases made through Apple In-App Purchase
- Users of Stripe-processed payments acknowledge Stripe's role as payment processor and agree to Stripe's Terms of Service
- Card payments go to P3RSON's Stripe account. P3RSON holds booking payments in its Stripe balance until it pays them out under Section 3.4. P3RSON is not a bank. Stripe processes the payments as our payment processor.
Account Requirements & Suspension:
- Creators and agencies must establish a Stripe Connect Express account to receive payouts
- You must accept Stripe's Connected Account Agreement and pass Stripe's identity (KYC) checks before payouts
- Stripe decides how long verification takes
- P3RSON may suspend Stripe Connect accounts for:
- Fraud or suspected fraud
- KYC (Know Your Customer) verification failure
- Violation of these Terms of Service
- Stripe's terms violation
- Chargeback disputes or payment failures (3+ in 90 days)
- Suspension notice: 30-day written notice (except severe cases)
Fee Structure:
- Scope of the 10% platform fee: the 10% platform fee applies to a payment from one user to another user processed through the Platform. It does not apply to P3RSON's own plans (such as P3 Pro and Agency plans) or to purchases of P3 Coins, which are purchases from P3RSON and not payments between users
- "Card-paid" means paid by card or bank payment through Stripe. It does not include purchases made through Apple In-App Purchase, which are governed by Apple's terms
- Platform fee (Booking Protection bookings): 10% of the gross booking amount
- Platform fee (every other card-paid payment from one user to another user processed through the Platform that is not a Booking Protection booking, such as creator/brand partnerships, if offered): 10% of the gross amount
- Platform fee (P3 Coins gifts, tips and support only): 20% of the gross amount; this is the only 20% platform fee, it is separate from bookings, and P3 Coins are never used for bookings
- P3 Coins have no cash value and cannot be cashed out. P3 Coins cannot be transferred to another account except as a gift, tip or support in the app. Unused purchased P3 Coins are non-refundable except as required by law or by Apple
- Stripe processing fee: 2.9% + $0.30 per transaction (paid by creator; it reduces the creator payout)
- Fees are deducted from the amount paid. They are never added on top of the price shown to the payer
- There are no card-paid cash tips on the Platform. Tips are made only with P3 Coins
- Agency commission (when the creator is represented by an agency): computed on the amount left after the platform fee, not on the gross amount
- Creator payout: Booking amount - Platform fee - Stripe fee - Agency commission
- Minimum booking: $50 USD per booking (to ensure Stripe fee coverage); does not apply to tips, gifts or support
- Maximum booking: $100,000 USD per booking; does not apply to tips, gifts or support
Example Payout Calculation:
- Booking amount: $1,000
- Platform fee (10%): $100
- Stripe fee (2.9% + $0.30): $29.30
- Creator payout: $870.70
Example With an Agency (commission on the post-fee amount):
- Booking amount: $100
- Platform fee (10%): $10
- Agency commission (20% of the $90 left after the platform fee): $18
- Talent share: $72, before the Stripe fee
P3 Coins are bought through Apple In-App Purchase in the app. The P3 Pro and Coins Addendum has the full coin terms.
Effective date and availability:
- The platform fee and the paid features described in this Section 3.2 apply to each feature from the date that feature is made available to you in the app. P3RSON will show availability in the app
- A feature that is not shown as available in the app is not available to you, and nothing in this Section 3.2 charges a fee on, or makes available, a feature that is not shown as available in the app
3.3 Guardian Approval for Minors (COPPA Compliance)
Scope & Applicability:
- Users under 13 may not create or maintain a P3RSON account; discovered accounts are suspended and handled under the Privacy Policy and Guardian and COPPA Compliance Policy
- Applies to users age 13-17 (minors). The Guardian and COPPA policy explains how we determine age: the date of birth you enter, Apple's Declared Age Range signal where your device provides it, guardian verification, and adult verification before adult-only features
- You confirm your age when you create your account, with Apple's age range or your date of birth. You cannot change your date of birth in the app afterwards. If you entered it by mistake, email support@p3rson.com. A person reviews the request. We cannot promise a result
- Users 18+ have full, unrestricted access
- Guardian = parent, legal guardian, or designated caregiver
- Minor accounts are read-only by default
- Guardian approval is not available in this version of the app. Members aged 13 to 17 have a read-only experience. They can view content and use safety and settings features. They cannot post, like, follow, send messages, buy or hold P3 Coins, buy P3 Pro, or use the private P3 Audit. No one under 18 can use any monetization feature.
- If guardian approval is offered later, it will be shown in the app. The terms that describe it apply only from the date the app shows it as available to you. The Approval Workflow, Approval Duration and Private P3 Audit Boundary parts of this Section describe how guardian approval would work if it is offered
Content Posting Restrictions:
- Minors cannot post content (posts, digital snaps and comments with media). Guardian approval is not available in this version, so a minor cannot post
- Content posting includes:
- Posts (photos, text, captions)
- Digital snaps (collaborative media)
- Restriction applies even if brand has extended booking offer
Approval Workflow (applies only if and when guardian approval is offered in the app):
- Minor requests approval from guardian via email invitation
- Guardian verifies email address (6-digit code sent to email)
- Guardian reviews current Terms of Service (proof of review via hash validation)
- Guardian digitally signs approval (SHA256 hash stored, signature not stored raw)
- Approval becomes effective for posting and the private P3 Audit only; it does not authorize monetization or commercial activity
Approval Duration & Renewal:
- Approval valid for 1 year (365 days from signature)
- System sends renewal reminder 30 days before expiry
- Expired approval automatically blocks posting until re-approved
- Minor can request new approval at any time
- Guardian can revoke approval anytime
Email Verification Requirements:
- Guardian must verify email address before approval becomes valid
- Verification code sent via email, expires in 24 hours
- Code is 6-digit numeric format
- Code delivery via SendGrid (third-party email service)
Private P3 Audit Boundary:
- If guardian approval is offered, a minor with active guardian approval could submit Digitals to the P3 Audit for private developmental guidance. Until then, a minor cannot use the P3 Audit
- The minor's P3 Index and AI Scout Notes are visible only to the minor and verified guardian
- P3 Audit results for a minor are not published, searchable, shared with brands, used for commercial ranking, or included in a public Media Kit
- P3RSON does not use the private P3 Audit to perform biometric identification or to train generative AI models
- A minor's Digitals go to an AI provider only for the private P3 Audit, and only after the guardian gives a separate consent to that disclosure (see the AI Features Notice and the Guardian and COPPA policy)
Strict No-Monetization Rule:
- Users under 18 cannot receive paid bookings, offers, tips, gifts, subscriptions, paid boosts, sponsorships, NIL deals, P3 Coins, payouts, or other consideration through P3RSON
- Users under 18 cannot create or connect a Stripe account, use Booking Protection, display rates, send or accept booking requests, or publish a commercial Media Kit
- A guardian cannot waive or override these restrictions, regardless of project value
- Any pending commercial activity is blocked until the user reaches 18 and completes the adult eligibility flow
3.4 Booking Protection & Payment Splitting
Booking payments through Booking Protection start only when the app shows Booking Protection as available to you. This Section applies only from that date. In this Section, "Brand" means the brand or agency that books and pays for a booking.
What Booking Protection Is:
- "Booking Protection" is the name of how P3RSON collects, holds and pays out booking payments. It is not a bank account, a deposit account, a trust account, or an escrow service, and P3RSON is not an escrow agent
- P3RSON is the limited payment-collection agent of the creator, and of any agency that represents the creator for the booking. When a creator accepts a booking, the creator and that agency appoint P3RSON to collect the booking payment from the Brand for them. Payment to P3RSON counts as payment to them: the Brand's duty to pay that amount is met when its payment to P3RSON succeeds
- The card payment goes to P3RSON's Stripe account. P3RSON is the merchant of record. P3RSON holds the payment in its Stripe balance until release under this Section. P3RSON is not a bank.
- The balance is not a deposit, is not insured by the FDIC, and earns no interest
- Bookings are paid by card, in US dollars. P3 Coins are never used for bookings
How Booking Protection Works:
- Brand sends a booking offer and the creator accepts it
- Brand pays the full booking amount by card; the payment goes to P3RSON's Stripe account
- Creator delivers the service and marks it delivered in the app
- Brand approves delivery, or the review period in the booking contract ends after delivery
- P3RSON transfers the creator's share, and any agency commission, from its Stripe balance to their Stripe accounts; Stripe then pays it out to their bank accounts automatically every day
Release Instructions: P3RSON releases the payment when (a) the Brand approves delivery, (b) the review period stated in the booking contract ends after the creator marks the work delivered and no dispute is open, or (c) a dispute is resolved in favor of release. The review period is 7 days unless the booking contract sets a different period of 1 to 30 days. If the Brand asks for a revision, the review period starts again when the creator delivers again. An open dispute stops automatic release.
Hold Period: P3RSON may hold funds for up to 90 days from funding and may release, return or extend a hold as described in this Section. This is P3RSON's right and not an automatic system guarantee. If a booking is unresolved on day 90 and no dispute is open, P3RSON may instruct a refund to the Brand. Funds in an open dispute may stay held until the dispute is resolved or as Stripe permits.
Split Calculation & Distribution:
- Total booking amount is split as follows:
- Platform Fee (10%): Retained by P3RSON for operation/infrastructure
- Stripe Fee (2.9% + $0.30): Paid to Stripe for payment processing; the creator bears it
- Creator Payout: Remaining amount transferred to creator's Stripe account
- If the creator is represented by an agency, the agency commission is computed on the amount remaining after the platform fee, not on the gross booking amount, and is at most 20% of that amount
- Your share and any agency share are sent as separate transfers. If one fails, we retry it or reverse the other, so no one is paid twice
Dispute Resolution:
- You can open a dispute while the money is still held, before the brand approves or before the review period ends (in the booking or at disputes@p3rson.com). After release, email disputes@p3rson.com
- Evidence: booking messages, photos, contracts, communications
- First response from P3RSON: within 14 days
- Resolution timeline: 7 days after investigation
- Binding arbitration (no class-action lawsuits)
Refund Eligibility Conditions:
- Refund available within 30 days of transaction
- Eligible reasons: Service not delivered, cancellation agreement, breach of contract
- Non-eligible: Buyer's remorse (after delivery), subjective quality complaints
- Refund processing: 5-10 business days
- Chargeback disputes: P3RSON represents account holder in dispute resolution
- Stripe processing fees are non-refundable: if a payment is refunded, the Stripe processing fee (2.9% + $0.30) is not returned and remains the creator's cost. The platform fee is refunded with the booking only when the booking is refunded in full
- P3RSON may withhold or reverse payouts, fees and P3 Coin value for fraud, chargebacks, policy violations or legal requirement, and may recover any negative balance from future payouts
- If Apple refunds a P3 Coins purchase after the coins were spent, the coins owed come out of the next coin purchase first. The P3 Pro and Coins Addendum explains this
The Stripe Connect Addendum has the full payout terms.
Media Kit and Digitals sharing
Today you can share one public link to your Media Kit and revoke it. Sharing with named people, Sent history, and open or view receipts are not available in this version; the parts below about them apply only once the app shows them to you.
People with your link can send a booking request or an inquiry through P3RSON. Requests on a kit you publish come to you. Requests on an agency Media Kit you approved go to your agency.
Before creating a share link, review the selected content and give this separate acknowledgement:
I have reviewed this Media Kit and agree to share the selected information and Digitals with people who have this link. I have the rights and permissions needed to share this content and any recipient details I enter. I understand that the link may be forwarded, that recipients are told about recorded opens and views, and that a frozen copy and activity history will be kept under the retention rule below.
I have reviewed this agency Media Kit. I agree that my agency may show the selected information and Digitals, with the agency's name, to people who have its link, until I remove it or my representation ends.
Anyone with this link can view the selected information until the link expires or you revoke it. Revoking the link stops future access through it; it cannot recall copies someone already saved. Your Sent history stays available.
Creating a link does not confirm delivery. Recorded opens and views do not prove that a named recipient read the kit, and repeated unsigned-in opens are not unique people. Members under 18 cannot use commercial Media Kit sharing.
When you share a Media Kit or Digitals, we keep a frozen copy of the selected content and a Sent history showing the recipient details you entered, the share date, link settings and recorded activity. Later edits to your profile do not change that copy. We use these records to provide sharing, activity receipts, your history, and security controls.
Sent history and its frozen content remain after a link expires or is revoked and after P3 Pro ends. After P3 Pro ends, your existing history is read-only: you can review it, but you cannot create or resend shares without the required subscription and eligibility. Subscription lapse does not delete your history. Privacy requests and safety controls remain available regardless of subscription status.
We delete this history and its associated personal data when the account is deleted or when a valid legal deletion request requires it. If the law requires preservation of particular records, we restrict those records to that purpose and delete them when the preservation requirement ends. We do not retain all Sent history merely because one record must be preserved. This rule does not let us recall copies already saved outside P3RSON.
Read-only history does not remove link revocation, privacy access, export or deletion rights.
Recipients see the following notice, with a link to the Privacy Policy, before they choose to view the kit or leave without viewing it:
Before you view this Media Kit
If you continue, P3RSON will record when this link is opened, how many times it is opened, whether the kit is viewed, and your device type. The sender can see this activity in their Sent history.
You do not need a P3RSON account. We show an unsigned-in viewer as “Someone with the link.” A recipient name entered by the sender does not verify who opened the link. Anyone the link is forwarded to may open it while it remains available.
This activity stays in the sender’s history after the link expires, is revoked, or their P3 Pro ends. We delete it on account deletion or a valid legal deletion request, subject to legally required preservation. For privacy requests, contact privacy@p3rson.com.
We do not use Media Kit link-opening or viewing activity for advertising, and we do not use it to track you across other companies’ apps or websites.
Essential request processing and security logs are separate from the recorded activity shown to the sender. Leaving without viewing does not record a Sent-history open or view.
The link-revocation confirmation is:
Revoke this link? People will no longer be able to use it to view this kit. Your frozen copy and Sent history will remain. Copies already saved outside P3RSON cannot be recalled.
3.5 Subscriptions & Per-Account Billing
Agency & Brand Plan (billed through Stripe, outside the App Store):
- Price: $100.00 per month USD, including one account (the owner)
- Each additional account: $10.00 per month. An account is a staff member you invite (agent, admin or other team role), or a model or talent whose representation agreement is accepted. Invited people who have not accepted yet are not billed
- Prices are in US dollars and do not include sales tax. Where the law requires it, we add sales tax at checkout and show it before you pay
- The agency pays for every account. Models and talent are never billed for being on an agency's plan
- The plan includes Media Kits for represented talent, as described in the Agency and Brand Addendum, section A8
- The Agency & Brand plan is an organization business subscription. You buy it on the web, not through the App Store. It starts on your first successful payment
- It renews automatically every month on the subscription anniversary until you cancel. The price and renewal terms are shown before you pay
- Examples: owner only $100/month; owner + 2 staff $120/month; owner + 2 staff + 10 models $220/month
Accounts and Proration:
- Your bill follows your accounts automatically. Adding an account is prorated for the rest of the period and appears on the next invoice; removing one takes effect when you confirm it, and the unused part is credited to your next invoice
- No cash refund for a partial month, except as required by law
Cancellation:
- Manage or cancel in the US app under Team settings, Billing, which opens Stripe's billing portal in your browser. There is no cancellation fee
- Cancellation takes effect at the end of the current paid period; the plan stays active until then
Payment and Reminders:
- Payment method: card or bank payment on file, charged automatically
- Payment failure: if a payment fails, Stripe retries it and we email you. While a payment is past due, agency features that need the plan can be paused until the payment goes through. If Stripe cannot collect, the plan ends
- We email you at least 30 days before any price increase takes effect. For any plan that renews annually, we email a renewal reminder before each renewal
P3 Pro (purchased through Apple):
- Price: Monthly $19.99 per month or Yearly $199.99 per year. Both plans have the same features. P3 Pro is a personal subscription for P3 Audits and the Media Kit. It is bought through Apple In-App Purchase and is separate from the Agency & Brand plan. Building and publishing a Media Kit are included with P3 Pro. Taking paid bookings needs a Stripe account connected to P3RSON with payouts turned on (see the P3 Pro and Coins Addendum)
- Both plans are auto-renewing until canceled, billed monthly or yearly by Apple according to the plan you choose. Payment is charged to your Apple Account when you confirm the purchase
- It renews automatically unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends, at the same price unless Apple has told you of a price change
- Manage or cancel in your device Settings under your name, then Subscriptions. Changes between Monthly and Yearly plans are handled by Apple. Cancellation takes effect at the end of the current period
- P3RSON does not refund the unused part of a period. Apple handles refunds under its policies
- A free trial, if offered, is shown at purchase and ends when the first charge happens
- A promotional price, for example from an offer code, is shown on Apple's purchase sheet before you confirm. When it ends, the plan renews at its regular price unless you cancel at least 24 hours before
- Users under 18 cannot buy P3 Pro. The P3 Pro and Coins Addendum has the full terms
3.6 Talent Curation & Intellectual Property (Sent Books & Deal Portal)
Sent Books and the Talent Book are not available in this version. This section applies only once the app shows them.
Talent Book Ownership:
- Agencies own curated collections (Sent Books, Talent Books, Division organizations)
- P3RSON grants non-exclusive license to display/market curated collections within Platform
- Talent data remains property of Talent (Agency licenses data from Talent, does not own it)
- Agencies cannot license or resell Sent Books or curated collections outside of P3RSON
IP Rights in Curated Collections:
- Agency IP: Division structure, presentation format, custom attributes, organization
- Talent IP: Photos, bio, social links, professional content (remains Talent's property)
- P3RSON IP: Platform features, recommendation algorithms, presentation layer
Brand Data Confidentiality in Sent Books:
- Talent information within Sent Books is confidential
- Brands cannot share, screenshot, or export Sent Book contents
- Brands cannot use Sent Book access to recruit Talent off-platform
- Violation of confidentiality results in immediate access revocation
Talent Curation Transparency:
- Agencies must disclose when Talent data is used in Sent Books
- Talent can ask support@p3rson.com to be removed from a Sent Book
- Talent retains right to refuse participation in specific Sent Books
3.7 Booking Communications & Dispute Resolution Integration
On-Platform Messaging Requirement:
- Keep booking talks in P3RSON messages
- Off-platform negotiations are not recognized for dispute resolution
- We keep messages as the Data Retention Policy says
- Communications may be used in dispute resolution proceedings
Message Privacy:
- Brands cannot see other Talent's communications (privacy maintained)
- Creators cannot see other Creators' communications
Dispute Resolution Reference:
- All disputes governed by Section 3.4 (Booking Protection & Payment Splitting) of these Terms
- Binding arbitration clause applies (see Section 9)
- Full Dispute Resolution policy available at: p3rson.com/dispute-resolution
Communication Integrity:
- You cannot edit or delete a message after you send it
- Timestamps are kept with each message
3.8 Tax & Reporting Obligations
Tax Forms:
- We or Stripe send tax forms when the law requires
- Applies to independent contractors (non-employees)
- Talent responsible for self-employment taxes (not withheld by P3RSON)
Talent Independent Contractor Status:
- Talent are independent contractors, not employees
- Talent set their own rates, availability, and booking terms
- Talent not eligible for benefits (health insurance, retirement)
- Talent responsible for business tax obligations
Agency Tax Responsibility:
- Agencies liable for proper classification of Talent (employee vs. contractor)
- Agencies must maintain payroll records if Talent classified as employees
- Agencies must remit employment taxes if Talent classified as employees
- P3RSON indemnified from tax claims arising from Agency misclassification
Talent Earnings Visibility:
- You can see your payouts in your Stripe Express dashboard
Payment Frequency & Schedule:
- Payouts are automatic. After release, P3RSON transfers your share to your Stripe account, and Stripe pays your available balance out to your bank account every day. You do not request payouts. Stripe sets when it arrives
- Payouts to Agency accounts work the same way: the agency commission is transferred to the agency's Stripe account on release and paid out daily
- P3RSON sets no payout minimum; a balance below Stripe's minimum payout amount waits for the next daily payout
3.9 Recognition Programs
P3RSON does not offer a status, VIP or recognition program today. If we start one, we will publish its rules, who qualifies and what it includes before it begins, and joining it will never cost extra.
3.10 Rate Limiting & Fair Use Policy
Rate Limits:
- We limit how often the app can call our servers. Limits are set per action
- If you go over a limit, you get an error (HTTP 429) with a Retry-After time
- There is no public API; the P3RSON apps are the only supported clients
- Repeated abuse can lead to suspension
Fair Use & Restrictions:
- No automated bulk operations without prior written approval
- No scraping, crawling, or data harvesting
- No API abuse (DoS, brute force, spam attacks)
- No third-party redistribution of P3RSON data
- Violation of fair use terms: Immediate account suspension or termination
- Appeals follow Section 5.5
3.11 Geographic Scope & Territorial Restrictions
Service Area:
- P3RSON is offered in the United States. We do not target users in the European Union, the European Economic Area or the United Kingdom
- Users outside the United States: you may access the app from elsewhere at your own risk and you are responsible for following your local laws. P3RSON makes no statement that the Platform is lawful or appropriate outside the United States. These Terms and U.S. law govern
Territorial Restrictions:
- Sanctioned territories: OFAC-designated countries, entities, and persons are excluded from service
- Users from Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine, and persons on the OFAC SDN List are prohibited from using the Platform
- Violation results in immediate account termination without refund
OFAC Compliance:
- We block use from sanctioned countries and regions when we can detect your location from your network
- Stripe screens the people who make payments and receive payouts against sanctions lists
- We may close accounts linked to sanctioned places or persons
- Users may dispute OFAC screening results by contacting legal@p3rson.com
U.S. State Privacy Rights:
- U.S. state privacy rights, including California, are described in the Privacy Policy
3.12 Data Processors & Sub-Processors
Primary Data Processors:
- Stripe, Inc. (payment processing and identity checks for payouts)
- Google Cloud Platform / Firebase (hosting, database, storage, authentication)
- Amazon Web Services (safety checks on photos and text with Rekognition and Comprehend, and face detection for the P3 Audit)
- MaxMind (approximate location from IP address for sign-in security and sanctions checks)
- Anthropic (AI analysis of Digitals photos you submit; see the AI Features Notice)
- SendGrid (transactional email)
- Mailchimp (marketing email)
Complete Sub-Processors:
- Full list available at: p3rson.com/subprocessors
- We post changes at p3rson.com/subprocessors at least 30 days before a new processor starts. To object, email privacy@p3rson.com
- Objection grounds: data protection or security concerns
Data Processing Agreements:
- P3RSON has data processing terms with its processors
- Processors are bound by written confidentiality and security obligations
- The Data Processing Addendum is available at p3rson.com/dpa and on request at legal@p3rson.com
3.13 Accessibility & ADA Compliance
Commitment to Accessibility:
- P3RSON is committed to ensuring digital accessibility for all users
- We are working toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We do not meet that level today
- Accessibility requirements per Americans with Disabilities Act (ADA), Section 508, and similar international standards
Accessibility Features:
- The app supports VoiceOver, and some screens support Dynamic Type (larger text) and Reduce Motion
- You can add alt text to the photos and videos you post
- Video captions are not available yet
- The Accessibility Statement says what works today and what does not
Accessibility Reporting:
- Users can report accessibility issues by emailing support@p3rson.com with "accessibility" in the subject
- We read every message. We cannot promise a response time
Accessibility Statement:
- Full accessibility statement available at: p3rson.com/accessibility
- Includes known limitations, compatibility info, and remediation plans
- Updated quarterly to reflect improvements
3.14 AI Features and Image Analysis
- P3RSON uses AI to give feedback on Digitals (the P3 Audit and AI Scout Notes; Digital Snap photo guidance is not available in this version) and to scan content for safety. The AI Features Notice names each provider and what is sent
- Before your first Digitals photo leaves your device for AI analysis, the app asks for your separate, optional consent. You can decline and keep using every non-AI feature. You can withdraw consent at any time in Settings > Privacy and data > Manage consent > AI Photo Analysis
- P3 Audit, P3 Index and AI Scout Notes are feedback. They are not used to decide eligibility, hiring, credit, housing or pricing, and they are not a prediction about you. You can ask a person to review a result at privacy@p3rson.com
- AI Scout Notes are labelled as AI-generated
- P3RSON does not use your images to train generative AI or recognition models and does not allow its AI providers to do so
- The Biometric and Sensitive Data Notice describes what image analysis does and does not do, what is kept, and when it is destroyed
SECTION 4: USER RESPONSIBILITIES & CONTENT WARRANTIES
4.1 Account Security
Users are responsible for maintaining confidentiality of login credentials and liable for all activity under their account. P3RSON is not liable for unauthorized access due to user negligence. Agencies are responsible for controlling Agent access (separate credentials for each Agent).
4.2 Legal Compliance
Users must comply with all applicable laws and regulations, including tax obligations (tax forms when the law requires them). Independent contractor status applies (P3RSON does not withhold taxes). Agencies are responsible for employment tax withholding if Talent is classified as employees.
4.3 Content Guidelines Compliance
Users must comply with Community Guidelines (see Section 5 below). Prohibited content includes: harassment, spam, fraud, copyright violation, illegal activity. Agencies are responsible for ensuring Agent compliance with guidelines. P3RSON reserves right to remove content and suspend accounts.
Zero tolerance. P3RSON has zero tolerance for objectionable content and abusive users. You can report any post, comment, message, profile or Media Kit, and block any account, from inside the app. A person reviews every report within 24 hours. We remove content that breaks these Terms or the Community Guidelines, and we suspend or remove the accounts that post it.
4.4 Booking Communication Integrity
All booking negotiations must happen in P3RSON messages. No off-platform negotiations are recognized for dispute resolution. Talent, Agencies, and Brands must participate in good faith in disputes. Fraudulent communications (faked messages, fake timestamps) are subject to account termination.
4.5 Fair Dealing & No Circumvention
Users cannot attempt to circumvent Platform protections (rate limiting, access controls). Users cannot circumvent Agency representation (Brand recruiting Talent off-platform). Users cannot misuse Sent Book or Talent Book access (sharing credentials, exporting data). Circumvention attempts are logged and may result in account suspension.
4.6 Content Creator Warranties (Detailed)
Creators uploading Content warrant that:
Ownership & Control:
- ✓ Creator owns 100% of the copyright in Content
- ✓ Creator has exclusive right to upload and license Content
- ✓ Creator has not previously assigned or sold copyright to third parties
- ✓ Content is not subject to third-party liens, mortgages, or encumbrances
Third-Party Rights:
- ✓ Content does not infringe any third-party copyrights
- ✓ Content does not contain unauthorized copyrighted music, samples, or sound recordings
- ✓ Content does not infringe any third-party trademarks or logos (except fair use)
- ✓ Content does not violate any third-party publicity or personality rights
- ✓ Content does not violate any third-party privacy rights
- ✓ Content does not contain secrets, confidential information, or trade secrets
- ✓ Content is not subject to any license that conflicts with this Terms of Service
Legal Compliance:
- ✓ Content does not violate any federal, state, or local laws
- ✓ Content is not defamatory, libellous, or slanderous
- ✓ Content does not harass, threaten, abuse, or demean any individual
- ✓ Content does not depict illegal activity
- ✓ Content does not depict violence, gore, or extreme harm
- ✓ Content does not contain child exploitation or abuse
Permissioning & Consent:
- ✓ Creator has obtained written consent (model release) from all identifiable persons in Content
- ✓ Creator has obtained permission from location owner to record/publish Content
- ✓ If Content contains minors: Creator has obtained parental consent
- ✓ If Content depicts private information: Creator has obtained consent from subject
AI & Synthetic Media:
- ✓ If Content is AI-generated: Creator has clearly labeled it as "AI-Generated" or "AI-Assisted"
- ✓ If Content is a deepfake or synthetic: Creator has clearly disclosed it
- ✓ Content does not impersonate, falsely represent, or create deceptive identity
Breach of Warranty Consequences: If Creator breaches any warranty, Creator agrees to:
- Indemnify P3RSON and Brands from all claims, damages, and legal fees
- Remove Content immediately upon notice
- Not re-upload infringing Content
- Cooperate with investigations
- Liability extends to all parties who relied on Creator's warranties (Brands, Viewers, etc.)
SECTION 5: CONTENT MODERATION, ENFORCEMENT & IP PROTECTION
5.1 Prohibited Content Categories
5.1.1 Harassment & Bullying
- Definition: Targeted attacks, threats, doxxing, hate speech directed at individuals or groups
- Examples: Death threats, slurs, public shaming, coordinated harassment campaigns, swatting
- Consequences: Content removal, account suspension (repeat violations), permanent ban (severe cases)
5.1.2 Spam & Abuse
- Definition: Repetitive content, unsolicited commercial spam, pyramid schemes, scams
- Examples: Repeated identical posts, MLM recruitment, "get rich quick" schemes, link spam
- Consequences: Content removal, account restrictions, suspension (repeat violations)
5.1.3 Fraud & Scams
- Definition: Deceptive offers, fake services, money laundering, counterfeit goods
- Examples: Fake job offers, Ponzi schemes, counterfeit product sales, check fraud
- Consequences: Content removal, account termination, law enforcement referral
5.1.4 Copyright & Intellectual Property
- Definition: Unauthorized use of copyrighted content, trademark misuse, piracy
- Examples: Unauthorized music/video reposting, counterfeit brand content, watermark removal
- Consequences: Content removal, account suspension, DMCA takedown processing
- See Also: Section 5.4 (DMCA Process) for detailed IP enforcement
5.1.5 Inappropriate Content
- Definition: Nudity, sexual content, extreme violence, graphic imagery
- Examples: Pornographic material, extreme gore, animal abuse depictions
- Consequences: Content removal, account suspension, law enforcement referral (illegal content)
5.1.6 Child Safety
- Definition: Protection of minors from exploitation, grooming, abuse
- Examples: Child exploitation, grooming attempts, child abuse content, child endangerment
- Consequences: Permanent account termination, law enforcement referral
5.1.7 Self-Harm & Suicide
- Definition: Content glorifying, encouraging, or providing instructions for self-harm or suicide
- Examples: Suicide methods, self-harm tutorials, pro-ED (eating disorder) content
- Consequences: Content removal and account limits. The app's Help section lists crisis resources, including the 988 Suicide & Crisis Lifeline
5.1.8 Misinformation & Disinformation
- Definition: False health claims, election interference, fake news with intent to deceive
- Examples: COVID vaccine misinformation, election fraud claims, health scams
- Consequences: Content removal and account limits
5.1.9 Illegal Activity
- Definition: Drug trafficking, weapons sales, prostitution, human trafficking, terrorism
- Examples: Drug marketplace posts, weapons sales, sex trafficking, terrorist recruitment
- Consequences: Content removal, account termination, law enforcement referral
5.1.10 Other Violations
- Catchall: Other violations as determined by moderation team on case-by-case basis
- Examples: Severe ToS violations, platform disruption, coordinated inauthentic behavior
- Consequences: Context-dependent (removal, suspension, termination)
5.2 Progressive Discipline
How We Decide:
- We look at each case. We may remove content, suspend an account for a set time, or close it
- We consider how serious the violation is and your past violations
- A suspension ends on the date shown in the notice
- You can appeal under Section 5.5, even while your account is suspended
Severe Violations (bypass progressive discipline):
- Child sexual abuse, trafficking, terrorism and credible threats lead to a permanent ban and a report to law enforcement
- These violations result in permanent termination without warning
Copyright repeat infringement follows the separate steps in Section 5.4.
5.3 Content Moderation Process
Detection & Flagging:
- Automated systems flag suspicious content (machine learning)
- User reports processed (community flagging)
- Flagged content queued for human review
Human Review:
- A person reviews every report within 24 hours
- Reviewer examines context, intent, community impact
- Decision: Remove content, suspend account, ban, or no action
Actions Taken:
- Remove content (policy violation confirmed)
- Suspend account (repeat or severe violations)
- Permanent ban (severe policy violations or repeat suspended user)
- No action (false positive or policy doesn't apply)
User Notification (Statement of Reasons): When we remove or restrict content, limit visibility or monetization, or suspend or terminate an account, the notice tells you:
- What we acted on (the content, the account, or the feature)
- Which rule applied
- The facts we relied on, with a context clip of what was removed
- Whether automated tools detected it and whether a person made the decision
- When the action starts and how long it lasts
- How, and by when, to appeal (30 days). You can appeal from the notice, even while your account is suspended. See the Appeals Policy
- Reporter identity is never disclosed
We publish moderation figures in the Transparency Report.
5.4 DMCA Takedown & Counter-Notice Process
Legal Basis: This section implements the Digital Millennium Copyright Act (DMCA), 17 USC § 512, which establishes a safe harbor for online service providers against copyright infringement liability if P3RSON responds expeditiously to valid takedown notices.
Who Can File DMCA Takedown:
- Copyright holder (owner of exclusive rights in copyrighted work)
- Authorized agent representing copyright holder
- Must have actual knowledge or reasonable belief that use is infringing
DMCA Takedown Notice Requirements: Rightsholder must provide notice including:
- Physical or electronic signature
- Identification of copyrighted work claimed to be infringed
- Identification of infringing content (URL or specific location)
- Rightsholder's contact information (name, address, phone, email)
- Statement that rightsholder has good-faith belief that use is infringing
- Statement under penalty of perjury that information provided is accurate
- Agent authorization (if filed by agent)
Filing Takedown Notice:
- Email: dmca@p3rson.com
- Subject: "DMCA Takedown Notice"
- Include all required elements above
- Mail and the designated agent's information are on the DMCA Policy page, which we keep current
- The DMCA Notice page has a copy-and-send form
P3RSON Response: We act quickly on valid notices. The DMCA Policy gives the timing. Upon receipt of valid takedown notice:
- Remove content
- Notify Creator of takedown and preserve evidence
- Document takedown in case of repeated infringement
- NOT liable for damages if takedown honored in good faith
Creator Counter-Notice Process: If Creator believes content was wrongfully removed, Creator may file a counter-notice (see the DMCA Counter-Notice page):
Counter-Notice Requirements: Creator must provide:
- Physical or electronic signature
- Identification of removed content
- Statement under penalty of perjury that Creator has good-faith belief that removal was erroneous
- Creator's contact information
- Consent to jurisdiction of Federal District Court (for potential litigation)
- Optional: why you think removal was a mistake (fair use, misidentification, etc.)
Filing Counter-Notice:
- Email: dmca@p3rson.com
- Subject: "DMCA Counter-Notice"
- Include all required elements above
P3RSON Response to Counter-Notice (10 to 14 Business Days):
- Notify rightsholder that Creator filed counter-notice
- If the rightsholder does not tell us it has filed a court action within 10 to 14 business days: restore the content
- If rightsholder files lawsuit: Content remains removed pending court decision
- Forward counter-notice to rightsholder to enable settlement negotiation
Copyright Infringement Repeat Pattern:
- 1st DMCA takedown: Content removed, Creator notified
- 2nd DMCA takedown: Content removed, warning notice
- 3rd DMCA takedown: Content removed, 7-day account suspension
- 4th+ DMCA takedowns: Account termination (permanent ban, no appeal)
Safe Harbor Protection: P3RSON qualifies for DMCA safe harbor (17 USC § 512(c)) by:
- Designating a DMCA agent, posting the agent's information on the DMCA Policy page, and renewing the designation every three years
- Implementing notice-and-takedown system (this process)
- Responding expeditiously to valid notices
- Terminating repeat infringers (the repeat pattern above)
- Implementing effective access controls (encryption)
Misrepresentation:
- Anyone who knowingly and materially misrepresents that content is infringing, or that it was removed by mistake, can be liable for damages under 17 USC § 512(f)
5.5 Report & Appeal Process
Reporting Violations:
- Users can report policy violations via flag button on content
- Reporters stay anonymous to reported user
- Reporter protection: Retaliation against reporters is prohibited
- Report details: Type of violation, context, reason
Reporters Protected:
- P3RSON protects reporter identity
- Reported user cannot see who reported them
- Retaliation against reporter is grounds for permanent ban
Appeal Process:
- Users can appeal account suspension or content removal
- Appeal within 30 days of the notice. Use the appeal option on the notice, or email moderation@p3rson.com. You can appeal even while your account is suspended
- Appeal reviewed by a different team member when practicable
- We aim to decide content-removal appeals within 48 hours, and suspension and termination appeals within 7 days
- One appeal per action. The decision is final, except where the law gives you other rights
- No appeal for child sexual abuse material, human trafficking or terrorism; permanent bans have a limited appeal for mistaken identity or data error
- Exceptions: Legal/regulatory challenges (users may seek judicial review)
Final Arbiter:
- P3RSON moderation team makes final decisions
- No user arbitration or peer jury
- Decisions based on these Community Guidelines and applicable law
5.6 CDA § 230 Safe Harbor & Platform Liability
Legal Framework: This section implements Section 230 of the Communications Decency Act (47 USC § 230), which provides online platforms immunity from liability for user-generated content.
CDA § 230(c)(1) Immunity: P3RSON is not liable for third-party user-generated content, including:
- Creator-uploaded photos, videos, posts, and commentary
- Brand-posted reviews, ratings, and feedback
- Agency-created divisions and talent books
- User messages and communications
- Comments and replies to content
Limitations on Immunity: CDA § 230(c)(2) requires P3RSON to:
- Remove content violating intellectual property laws (copyright, trademark)
- Remove content violating laws against sex trafficking, prostitution
- Remove content violating Child Sexual Abuse Material (CSAM) laws
P3RSON's Good Faith Removal:
- P3RSON may voluntarily remove content deemed offensive or inappropriate (beyond legal requirements)
- Removal of legal but offensive content does NOT waive CDA § 230 immunity
- P3RSON is "publisher" for content it creates, but "platform" for user content
Procedures Supporting Immunity:
- DMCA notice-and-takedown system (Section 5.4)
- Community Guidelines enforcement (Section 5.1-5.5)
- Content moderation process (Section 5.3)
- Reporter protections (Section 5.5)
- Progressive discipline framework (Section 5.2)
5.7 Intimate Image Removal (TAKE IT DOWN Act)
Who can ask: the person shown in an intimate image, or someone they authorize. You do not need an account.
How: in the app, tap Report and choose "Intimate image shared without consent". Or email moderation@p3rson.com with the subject "Intimate image removal".
A valid request includes:
- A physical or electronic signature
- Identification of the image (link or in-app location) with enough detail to find it
- A statement that you believe in good faith that the image was shared without consent, including images made or altered by AI
- Your contact information
What we do: we remove the image within 48 hours of a valid request and make reasonable efforts to find and remove known identical copies. We confirm the removal to you. Images of minors are also reported to NCMEC as required by law. A knowingly false request can lead to account action.
SECTION 6: LIMITATION OF LIABILITY
6.1 Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, P3RSON IS PROVIDED "AS IS" WITHOUT WARRANTIES. P3RSON MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING:
- Merchantability or fitness for a particular purpose
- Non-infringement of third-party rights
- Accuracy, completeness, or reliability of Platform
- Uninterrupted or error-free operation
6.2 Limitation of Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, P3RSON SHALL NOT BE LIABLE FOR:
- Indirect, incidental, consequential, or punitive damages
- Loss of data, revenue, or business opportunity
- User disputes or service quality issues
- Third-party service failures (Stripe, SendGrid, AWS, Google Cloud)
- Reputational harm or lost profits
Maximum Liability: Limited to amount user paid in past 12 months (or $100, whichever is greater)
6.3 Exceptions to Limitation
Limitations do NOT apply to:
- Gross negligence or willful misconduct
- Death or personal injury
- Fraud or fraudulent misrepresentation
- Breach of confidentiality obligations
- Violations of intellectual property rights
6.4 Third-Party Liability
P3RSON is not liable for:
- Content created, uploaded, or distributed by users
- Harm caused by user-to-user interactions (booking disputes, harassment)
- Claims arising from third-party services (Stripe, SendGrid, Google Cloud, AWS)
- Payment fraud or chargeback disputes (delegated to Stripe)
- Fees, delays or outages of third-party payment processors, including Apple and Stripe
6.5 Tax & Financial Liability
P3RSON is NOT responsible for:
- Your own tax filings and taxes, including self-employment taxes. You are responsible for your own taxes
- Financial advice or investment recommendations
- Currency exchange rates or fluctuations
6.6 Indemnification Clause
Users agree to indemnify and hold harmless P3RSON (and its officers, directors, employees, agents) from:
- Third-party claims arising from user Content
- User violation of these Terms of Service
- User violation of law or regulation
- User infringement of third-party rights
- Disputes between users (Talent, Brands, Agencies)
- All costs, damages, and legal fees associated
Indemnity Scope: Includes both direct claims and counterclaims in litigation.
SECTION 7: TERMINATION
P3RSON may terminate user account for:
- Violation of these Terms of Service
- Payment fraud, or a failed payment that is not fixed
- Legal requirement or court order
- Business decision (30-day notice)
If you delete your account: it is hidden at once and you can restore it for 30 days. Deleting your account does not cancel a subscription: cancel P3 Pro in your device's Subscriptions settings and cancel the Agency and Brand plan in the US app under Team settings, Billing. Purchased P3 Coins you have not spent are lost when deletion is final and are not refunded. Earned coins have no cash value. You cannot delete your account while you own an agency or brand organization, or while a payout, held payment or dispute is still open. Transfer ownership or wait for these to finish, or email privacy@p3rson.com.
Upon termination:
- Account access revoked immediately
- User data subject to deletion per Data Retention Policy
- Active bookings resolved per dispute resolution process
- Booking messages kept as the Data Retention Policy says
- Creator Content deletion governed by Section 2.7
SECTION 8: MODIFICATIONS TO TERMS
P3RSON may modify these Terms at any time. For a material change we tell you in the app at least 30 days before it takes effect. The change applies to you 30 days after we tell you, or earlier if you accept it. If you do not agree, you can stop using the Platform and delete your account before then.
Versions, notices and re-acceptance: every legal document carries one Suite version and one date. The Suite version matches the first two numbers of the app version (5.0 for app 5.0.x). When a change needs your agreement before you can keep using the Platform, the app shows a full-screen request with an Accept button; otherwise we show an in-app notice. A hotfix release that changes no legal text does not notify you again. Continued use after the notice period constitutes acceptance.
SECTION 9: GOVERNING LAW, ARBITRATION, AND CLASS ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
9.1 Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
9.2 Agreement to Arbitrate (Federal Arbitration Act)
You and P3RSON agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the Platform, your account, or our relationship (a "Dispute") will be resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, and not in court, except as provided in §9.5 and §9.7. This arbitration agreement is governed by the Federal Arbitration Act (9 USC § 1 et seq.) and evidences a transaction involving interstate commerce.
9.3 Arbitrator and Procedure
- The arbitration will be conducted by a single neutral arbitrator selected per JAMS rules.
- Seat of arbitration: Los Angeles, California (telephonic or video hearings available for claims under $10,000).
- The arbitrator has exclusive authority to resolve any threshold dispute about the formation, scope, applicability, or enforceability of this arbitration agreement, except that a court (not the arbitrator) decides whether the Class Action Waiver in §9.4 is enforceable.
- The arbitrator may award any individual relief that a court could award, but only on an individual basis (see §9.4).
- The arbitrator's award is final and binding and may be entered as a judgment in any court of competent jurisdiction.
9.4 Class Action and Jury Trial Waiver
You and P3RSON each waive any right to a trial by jury and any right to participate in a class, collective, consolidated, or representative action. All Disputes must be brought on an individual basis. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If a court finds this Class Action Waiver unenforceable as to a particular claim or remedy, that claim or remedy (and only that claim or remedy) must proceed in court rather than in arbitration, and the rest of this §9 will continue to apply.
9.5 Carve-outs (No Arbitration Required)
This arbitration agreement does not require arbitration of:
- Small-claims-court actions, so long as the claim qualifies and stays in small-claims court (per California Code of Civil Procedure §116.110 et seq. or the equivalent in the consumer's home jurisdiction)
- Actions for temporary or preliminary injunctive relief to protect intellectual property, trade secrets, or account security
- Statutory claims that cannot be required to be arbitrated as a matter of public policy
9.6 Costs and Fees
- P3RSON will pay JAMS filing, administrative, and arbitrator fees for claims under $10,000 brought by a consumer in good faith.
- Each party bears its own attorneys' fees, except as the arbitrator may award fees consistent with applicable law.
9.7 30-Day Opt-Out Right
You may opt out of this arbitration agreement by sending a written notice to legal@p3rson.com within 30 days of first accepting these Terms (or within 30 days of any material amendment to this §9). The notice must include your name, email associated with the account, and an unambiguous statement that you opt out of arbitration. Opting out will not affect any other provision of these Terms.
9.8 Survival and Severability
This §9 survives termination of these Terms or your account. If any portion of this §9 (other than the Class Action Waiver in §9.4, which is governed by its own severability rule) is held unenforceable, the remainder will continue in full force.
9.9 Dispute Resolution and Separate Opt-Out
Disputes are governed by the Dispute Resolution policy and this §9. Accepting these Terms does not require a separate arbitration acknowledgment, and the §9.7 opt-out is a separate step that you may take at any time within the 30-day window. We record your acceptance with the time, the document version, and a fingerprint of the text you accepted (see the Privacy Policy).
SECTION 10: USER RIGHTS & DATA PORTABILITY
10.1 Data Processing Addendum (DPA)
Applicability: This DPA applies to all users (Creators, Talents, Brands, Agencies) who process personal data in connection with P3RSON Platform.
Data Controller & Processor Roles:
- Data Controller: User (determines purpose and means of processing)
- Data Processor: P3RSON (processes data on behalf of user, per User instructions)
- Sub-processors: Third-party services (Stripe, Google Cloud and Firebase, AWS, Anthropic, SendGrid, Mailchimp, MaxMind) bound by written data processing terms
Subject Matter & Duration:
- Subject Matter: Processing of personal data for Platform bookings, communications, payments, analytics
- Duration: For the term of these Terms of Service (until account deletion or termination)
- Termination: Upon account deletion, data deleted per Section 2.7 and Privacy Policy
Nature & Purpose of Processing:
- Collection of user profile data (name, email, photos)
- Payment information (processed by Stripe)
- Booking communications (kept as the Data Retention Policy says)
- Usage data needed to run the Platform
- Compliance data (legal holds, audit trails)
User Rights & Obligations: User agrees to:
- Obtain necessary consents from data subjects (if user acts as controller)
- Ensure lawful basis for data processing
- Implement appropriate security measures
- Notify P3RSON of data breaches (within 72 hours, if applicable)
- Cooperate with P3RSON in data subject requests (deletion, portability, etc.)
P3RSON Obligations: P3RSON agrees to:
- Process data only per user instructions
- Limit access to authorized personnel
- Implement technical and organizational security measures
- Assist user in meeting data subject requests
- Delete data after account deletion: the account is hidden for 30 days so you can change your mind, and after that we delete your data, except records the law makes us keep
- Confirm deletion on request: email privacy@p3rson.com
Location of Processing:
- Personal data is stored and processed in the United States
Sub-processor Agreements:
- All sub-processors are bound by data processing terms
- New sub-processors: posted at p3rson.com/subprocessors at least 30 days before they start; to object, email privacy@p3rson.com
- Sub-processor list: p3rson.com/subprocessors
10.2 Cookie Policy & Tracking
The Privacy Policy, Section 11, describes our cookies and tracking. In short:
- Essential cookies and storage: sign-in, security, and preferences. These are needed for the Platform to work
- Analytics: the app sends crash reports to Firebase Crashlytics so we can fix bugs. App usage analytics are off in this version. The website may use analytics cookies to measure traffic
- Contextual sponsored posts: when sponsored posts are turned on, P3RSON may display server-selected posts labeled “Ad,” without profile-interest targeting. We keep ad delivery and impression/click records per account for frequency caps and billing reports, as described in the Privacy Policy. Minors and accounts whose adult age status is unknown see no ads
- No advertising cookies: we do not use advertising networks, advertising pixels, or third-party tracking for advertising
- Your choices: clear cookies in your browser settings (this may affect functionality); a Global Privacy Control signal is treated as an opt-out request; ask questions at privacy@p3rson.com
10.3 Data Portability
What Data is Portable:
- User profile data (name, email, phone, address, bio, photo)
- Content data (all user-uploaded photos, videos, text)
- Booking history and communications (metadata and messages)
- Payment/earnings history (for Talents/Agencies)
- Analytics data (views, engagement metrics)
What Data is NOT Portable:
- Passwords and login credentials (for security)
- Payment method details (delegated to Stripe)
- Admin access logs (audit purposes)
- Data subject to legal holds (litigation, law enforcement)
- Third-party data (Brand reviews, user comments on Creator content)
How to Request Data Portability:
- In the app, go to Settings > Privacy and data > Get a copy of your data. This screen shows the address to email
- Email privacy@p3rson.com. We confirm the request within 10 business days and answer within 45 days
Data Export Format:
- We send your account data in a file you can read and reuse
- It does not include copies of your photo and video files. To get those, email privacy@p3rson.com
Cost:
- Exports are free
Portability Upon Deletion:
- When you delete your account, it is hidden for 30 days so you can change your mind. After that we delete your data, except records the law makes us keep
- Export first if you want a copy
- Archive data (backups) deleted within 30 days post-deletion
Data Portability Dispute:
- User disputes what data is portable: Submit to privacy@p3rson.com
- We confirm the request within 10 business days and answer within 45 days with an explanation
- If the dispute is unresolved, you may contact your state attorney general
APPENDIX A: CREATOR IP RIGHTS QUICK REFERENCE
| Right | Creator | P3RSON | Brand | Viewer |
|---|---|---|---|---|
| Ownership | ✅ 100% | ❌ | ❌ | ❌ |
| Display on Platform | ✓ (grant) | ✅ License | ❌ | ✅ View only |
| Advertising Use | ✅ Control | ❌ | ✅ (per contract) | ❌ |
| AI Training | ✅ Control | ❌ | ❌ | ❌ |
| Derivatives | ✅ Control | ❌ | ✅ (per contract) | ❌ |
| Attribution | ✅ Require | ✅ Provide | ✅ Negotiate | ✅ Required |
| Deletion | ✅ Anytime | ✓ (honor) | N/A | N/A |
| Monetization | ✅ Control | ✓ (fees per Section 3.2) | N/A | ✅ Consent |
| DMCA Enforcement | ✅ Yes | ✓ (support) | ✅ Liable | ✅ Liable |
APPENDIX B: PROHIBITED CONTENT QUICK REFERENCE
| Category | Examples | Consequence |
|---|---|---|
| Harassment | Threats, hate speech, doxxing | Removal + suspension |
| Spam | Repetitive posts, MLM, scams | Removal + account restrictions |
| Fraud | Fake services, money laundering | Termination + law enforcement |
| IP Violation | Copyright/trademark misuse | Removal + DMCA process |
| Adult Content | Pornography, extreme gore | Removal + suspension |
| Child Safety | Child exploitation, grooming | Permanent ban + law enforcement |
| Self-Harm | Suicide content, self-injury | Removal + account limits |
| Misinformation | Health/election false claims | Removal + account limits |
| Illegal Activity | Drug/weapon sales, trafficking | Termination + law enforcement |
LEGAL REFERENCES
- 17 USC § 106 (Exclusive Rights): The copyright owner has exclusive rights to reproduce, prepare derivative works, distribute, perform, and display works. The P3RSON license is limited to platform operation (Section 2.2).
- 17 USC § 106A (VARA): Visual artists have rights to claim authorship and prevent misrepresentation (Section 2.6).
- 17 USC § 103 (Derivative Works): Derivative works include adaptations, arrangements, translations, and remixes. P3RSON prohibits derivatives except as authorized (Section 2.5).
- 17 USC § 504 (Damages): Statutory damages are available for infringement.
- 17 USC § 512 (Safe Harbor): DMCA safe harbor depends on expeditious response to valid takedown notices (Section 5.4).
- 47 USC § 230 (CDA § 230): Section 230(c)(1) protects online services for user-generated content (Section 5.6).
- Federal Arbitration Act (9 USC § 1 et seq.): Governs the arbitration agreement (Section 9).
- State privacy laws including CCPA (Cal. Civ. Code § 1798.100 et seq.): Rights to know, delete, correct, and opt out. See the Privacy Policy.
- COPPA (15 USC § 6501 et seq.): Users under 13 are prohibited; ages 13-17 are read-only in this version, guardian approval is not available, and they cannot monetize (Section 3.3).
- ADA (42 USC § 12101): Accessibility requirements for digital services (Section 3.13).
- OFAC: U.S. Treasury sanctions programs (Section 3.11).
- TAKE IT DOWN Act: Removal of non-consensual intimate images within 48 hours of a valid request (Section 5.7).
- ROSCA (15 USC § 8401 et seq.) and state automatic-renewal laws: Clear disclosure and easy cancellation for subscriptions (Section 3.5).
End of Terms of Service